Question 1

What is StoreInboxed?

Accepted Answer

StoreInboxed is a conversational commerce platform that helps businesses sell products and services directly through messaging channels like WhatsApp and SMS. It combines a unified inbox, product catalog, cart and checkout, Stripe payment links, and customer CRM in one platform.

Question 2

How does the unified inbox work?

Accepted Answer

The unified inbox aggregates all your customer conversations from WhatsApp, SMS, and other messaging channels into one place. You can respond to customers, share products, create orders, and send payment links without switching between apps.

Question 3

What messaging channels are supported?

Accepted Answer

Currently, StoreInboxed supports WhatsApp Business API and SMS (via Twilio or Telnyx). Instagram and Facebook Messenger integrations are coming soon.

Question 4

Can I use my own domain?

Accepted Answer

Yes! With Pro and Enterprise plans, you can configure a custom domain for your storefront and checkout pages. You can also white-label the entire experience with your brand colors and logo.

Question 5

How do payments work?

Accepted Answer

StoreInboxed integrates with Stripe to generate secure payment links. You can create a checkout link in one click and send it directly to customers via chat. They complete the purchase on a hosted checkout page.

Dashboard

Inbox

Customers

Payments

Orders

Products

Analytics

Settings

Getting Started

User Guide