Privacy Policy

1. Introduction

Mango Tech LLC ("we," "our," or "us"), a technology company based in New Jersey, USA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our application, StoreInboxed (the "App"), and our website.

We respect your privacy and represent that we will comply with all applicable data protection laws, including GDPR, CCPA, and others where applicable. Our Compliance and Data Officer is Ms. Amatya, who oversees our data protection strategy.

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information").

• Account Information: Name, email address, business name, and phone number when you register.
• Billing Information: Payment method details (processed securely by Stripe; we do not store full credit card numbers).
• Usage Data: Information on how you use our App, such as log files, device information, and basic analytics.
• Communication Data: Content of messages you send or receive through our App (via Gmail API, Twilio, AWS SES) solely for the purpose of transmitting them.
• Customer Data: Information about your customers that you upload or manage via the App. You remain the data controller for this information.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Service (StoreInboxed).
• To process your payments and manage your subscription.
• To facilitate communications (email, SMS, WhatsApp) as requested by you.
• To improve our App, monitor usage, and detect technical issues.
• To communicate with you regarding updates, security alerts, and support.
• To comply with legal obligations and enforce our terms.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We share data with trusted third-party service providers who assist us in operating our App. These include:
  • Hostinger: For VPS hosting infrastructure.
  • Supabase: For database hosting and authentication.
  • Cloudflare: For file storage (R2) and CDN services.
  • Stripe: For payment processing.
  • AWS: For email services (SES).
  • Twilio & Telnyx: For SMS and messaging services. Note: If you provide your own credentials, you have a direct relationship with these providers.
  • Meta (WhatsApp): For messaging services.
  • Google: For Gmail integration (restricted use).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption of data in transit (SSL/TLS) and at rest, secure access controls, and regular security assessments. However, please be aware that no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal information.
• The right to rectify or update inaccurate information.
• The right to request deletion of your personal information ("Right to be Forgotten").
• The right to restrict or object to processing.
• The right to data portability.

To exercise these rights, please contact our Compliance Officer.

7. Google API Services Usage Disclosure

StoreInboxed's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Mango Tech LLC
Attn: Ms. Amatya, Compliance and Data Officer
New Jersey, USA
Email: [email protected]